Transport and Logistics
International Freight Forwarding Specialist (Level 3)
Ensure that their company complies with all applicable customs, import and export laws and regulations.
Large Goods Vehicle (LGV) Driver (Level 2)
Drive and deliver goods. Customers range from private clients or sole traders to large, global organisations.
Supply Chain Practitioner (Fast Moving Consumer Goods) (Level 3)
Organise and coordinate a network of interconnected businesses in the provision of goods and services.
Supply Chain Warehouse Operative (Level 2)
Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment.
Express Delivery Operative (Level 2)
Using world class equipment and software to provide timed deliveries and collections to homes and businesses.
Commercial Procurement and Supply (Level 4)
Buying the goods and services that enable an organisation to operate.
Aviation Ground Operative (Level 2)
Works to support the safe arrival, turnaround and departure of aircraft at airfields.
Hospitality and Customer Service
Hospitality Manager (Level 4)
Working across a variety of organisations focusing on ensuring excellent customer experience.
Hospitality Supervisor (Level 3)
Supervising within hospitality businesses including bars, cafes, conference centres, restaurants and hotels.
Hospitality Team Member (Level 2)
Carrying out a range of general and specialist roles within hospitality businesses.
Customer Service Specialist (Level 3)
A professional for direct customer support within all sectors and organisation types.
Customer Service Practitioner (Level 2)
Providing customer service products and services including face-to-face, by phone, digitally and in writing.
Retail and Sales
Retail Team Leader (Level 3)
Guiding and coordinating staff, their work and sales within a retail environment.
Retailer (Level 2)
Helping customers buy products or services from face-to-face, online and through mail order businesses.
Marketing Executive (Level 4)
Helping to shape, support and deliver marketing plans, working in conjunction with the Marketing Manager.
Trade Supplier (Level 2)
Ensuring an efficient flow of goods and services between manufacturers and their trade customer base.
Learning and Training
Assessor/Coach (Level 4)
Coach and assess vocational learners, usually on a one-to-one basis, in a range of learning environments.
Learning Mentor (Level 3)
Supporting learners of all ages, and all levels, to develop within a new work role.
Junior Content Producer (Level 3)
Creating content for a wide range of media, including digital, social media, broadcast and print.
Leadership and Management
Operations / Departmental Manager (Level 5)
Manage teams and projects in line with an organisation's operational or departmental strategy.
Team Leader / Supervisor (Level 3)
Managing teams and projects to meet a private, public or voluntary organisation's goals.
Associate Project Manager (Level 4)
Managing project work and teams for businesses and other organisations.
Business and Office
Safety, Health and Environment Technician (Level 3)
Work with their organisation to advise on statutory health, safety and environmental requirements.
HR Support (Level 3)
Handling day to day queries and providing HR advice ranging from recruitment through to retirement.
Event Assistant (Level 3)
Working to help event planners and project managers to organise and host events.
Learning and Development Practitioner (Level 3)
Identify learning and training needs, and design and source solutions. Deliver and evaluate training.
Recruitment Consultant (Level 3)
Attracting candidates and matching them to temporary or permanent job positions with client companies.
Recruitment Resourcer (Level 2)
Identifying, attracting and shortlisting candidates for the recruitment process to fulfil client requirements.
Business Administrator (Level 3)
Support and engage with different parts of the organisation and interact with internal or external customers.
Credit Controller / Collector (Level 2)
Monitor and manage customer accounts, follow financial policies to collect money owed to organisations.
Payroll Administrator (Level 3)
Setting up and operating payroll within their own organisation or on behalf of another organisation.
Digital Marketer (Level 3)
Use online and social media platforms to design, build and implement campaigns and drive customer sales.
Infrastructure Technician (Level 3)
Providing IT support and solving problems to help organisations run smoothly.
Software Tester (Level 4)
Carrying out tests to make sure computer software works as intended and is fit for purpose.