Debbie Shandley - Chief Executive
Debbie has over 30 years experience in training and talent acquisition with 20 years as a chief executive and policy maker. Debbie has developed, delivered and managed occupational training programmes for individuals, communities and employers. Debbie established a national training provider to deliver high quality vocational training to industry and to support capacity building and quality improvement in a broad range of occupational sectors including transport and logistics both in the UK and the Far East.
Laurence Hegarty - Finance and Commercial Manager
Laurence joined The Real Apprenticeship Company as our Finance and Commercial Manager in early 2016. Laurence did his accountancy training qualification whilst working for the Department for Work and Pensions where he gained an understanding of the policies and producers that take place in the government. Laurence spent 13 months on secondment at Her Majesty’s Treasury working in the DWP Spending Team, reviewing requests for additional funding requests and processing year-end data. Laurence was able to use the knowledge that he had gained from his secondment to help DWP with their spending review settlement because he was able to advise how HMT would view the options. After Laurence completed his 3 year qualification he moved out of the public sector to the retail company Oliver Bonas where he progressed from Finance Assistant to a senior finance role within 6 months. Laurence was responsible for managing the payroll within the company and provided the analysis that allowed Oliver Bonas to become the first retail company to pay the Living Wage to all its employees. After 2 years in the role Laurence relocated to Oxfordshire and joined The Real Apprenticeship Company. He is now looking forward to the new challenges within a new company.
Lesleyann Long - PA to the Chief Executive
My previous role consisted of working as a Personal Assistant to the Marketing Director of a Retail company, where I worked for 13 years. With a breadth of knowledge and experience I achieved the position of Personal Assistant to the Chief Executive with The Real Apprenticeship Company, and joined in February 2016. The Real Apprenticeship Company has provided me with a refreshing approach to the education market reforms, for instance the implementation of the new standards and levy to achieve the 3million apprentices by 2020.
I have a young family that take up most of my time, especially my daughter Ruby who is the mini version of me. I thoroughly enjoy spending time with my friends and family. My hobbies are to travel, watching films and dine.
Anne-Marie Spetch - Account Manger
Every Chief Executive needs someone that they can trust and rely on and customers need to know that their employees learning journeys are being effectively managed. As Account Manager, Anne Marie has put her skills from the leisure, tourism and hospitality sector to good use and ensures that any problems are dealt with promptly, progress is monitored, feedback is given and certificates are claimed and sent out. Anne-Marie has been with TRAC since it was born back in 2010, having previously worked for a grade 1 training provider in the North East, and has a wealth of knowledge and experience within the industry.
Anne-Marie enjoys keeping active in her spare time, spending most of the time keeping up with two young children and also supporting her son’s local football team as the Club’s Treasurer.
Alex Campbell – Logistics Tutor
Alex served 25 years in the Royal Electrical and Mechanical Engineers as a Toolmaker. Across the 25 years, Alex’s role was heavily involved in Logistics, covering Warehousing, Transport and Management. During the last 6 years, he delivered training for young engineers, gaining his D32/33 Assessors award in 2000. On leaving the Army in 2003, Alex worked for a number of providers covering a range of awards in the Logistics, Telecommunications, Engineering and Training & Development suites, gaining the D34 IV award in 2003, and working as a regional IV.
After 9 years gaining experience Alex obtained the EQA/SV award in 2012, working for both OCR and Pearson, in a self-employed role. Alex joined TRAC as an Associate in Nov 2012, transferring to a full time role in March 2013. He has undertaken the role of Assessor/Learner Manager, IQA/Lead IQA and is currently the Performance Quality Manager for China, 34where he has delivered the UK Apprenticeship scheme to 40 Assessors and 80 Apprentices on the Logistic awards.
Alex lives in Gloucester with his wife Lynne and four wonderful children, Lena, Ewan, Alastair and Lucy.
Louise Hugill – Learner Services Advisor
Louise joined TRAC in April 2016 and is primarily responsible for Safeguarding and Welfare duties. She works with Apprentices to ensure that they have a smooth transition from School to work. Louise works collaboratively with the learner managers to be able to identify learners that need guidance and support. She understands the unique needs of teenagers and the soft skills needed to succeed in the workplace, and sometimes engages the support of outside agencies to ensure their more particular problems can be resolved.
Nikki-Jade Clare – Business Administrator in Marketing and Communication
Nikki-Jade joined TRAC as a Level 2 Business and Administration Apprentice in September 2015.
Her role involves doing admin tasks on a day-to-day basis. This includes replying to and sending emails, answering the phone, delivery and helping out around the office with tasks that may need extra support on or a helping hand. Alongside this Nikki-Jade is also doing Functional Skills in ICT, Maths and English.
In the future, Nikki-Jade would like to gain her Level 3 and to specialise in the Travel and Tourism industry.
Nikki-Jade says… “What I love about doing this apprenticeship course is that I am actually an apprentice myself at a training provider company so all the help and support I get has been nice. What has been really good is that I am not only an apprentice here but an actual employee so everything that I do on a day-to-day basis relates back to my NVQ qualification so everything such as sending out emails, letter and organising conferences can be used as evidence. I feel that with this level of qualification can open up a wide range of options for the future too”.
Elizabeth Langham - Learner Services Advisor
Elizabeth (Liz) joined the business after graduating in English Literature, and gaining valuable experience in the retail sector. During her time working for a national supermarket chain, Liz completed an apprenticeship herself, so has first-hand experience of the work involved in doing an apprenticeship.
Liz is highly creative, making her own clothes and jewellery, and loves video games. She spends most of her spare time reading anything and everything which interests her.
Nick Poyner - Business Support Manager
Nick is The Real Apprenticeship Company’s Business Support manager. Over the last 11 years Nick’s career in education and training has seen him progress from teaching in schools, colleges and private training providers, to internal assessing and operations management. Nick now brings that variety of experience to provide administrative support to The Real Apprenticeship Company. This includes conducting data analysis through to overseeing the tech support function and providing central administration back up to the company. Nick lives in Warwick with partner Sophie and daughter Lola, he is recent a convert to the game of golf and a lover of vintage vinyl records.
Ewelina Wydra - Learner Services Administrator
I have joined TRAC as an Intermediate Apprentice in Business and Administration in January 2012 and shortly after was employed as a Learner Services Administrator. I’ve been given this fantastic opportunity to work and learn at the same time. My role is to provide administrative support, ensuring that we effectively manage a learning services records system to meet learning needs. In my spare time I enjoy to being active and spending most of the time with my 6-year-old daughter.
In her spare time Elle likes to enjoy the countryside, whether it be running, cycling or exploring. She has been a competitive swimmer and has loves to be active. Health and nutrition has always been important to Elle and she has recently moved to a house with a large vegetable plot where she is enjoying growing her own organic produce.
Lisa Bristow – Learner Manager and Lead IQA
Lisa has over 25 years’ experience in developing others to achieve their potential. She has personally delivered approximately 1000 Level 2 – Level 5 qualifications for individuals during that time. She has been integral to the success of a range of occupational qualifications as an Assessor, Centre Manager, Internal Quality Assurer as well as an External Verifier for two well established awarding bodies. She has a passion and a commitment to the delivery of exceptional quality and robust assessment which has the learner experience at the very heart.
Lisa’s skill set includes the design of bespoke learning and development which are innovative and challenging with proven, long lasting behaviour change for both individuals and organisations.
Barry Lan – Learning Technologies Manager
Barry joined The Real Apprenticeship Company as an interpreter and worked on China projects in November 2015. Barry studied MSc e-business management in the University of Warwick and graduated with a dissertation topic on e-business and apprenticeship training. In the summer of 2016, Barry moved to a new role as a learning technologies manager. He now delivers digital learning design training and manages digital learning projects for the company.